Privacy Policy

Vacuumatic Ltd and its wholly owned subsidiary company (together “Vacuumatic”, “we”, “us” or “our”) are committed to safeguarding your information and being transparent about how we use any personal information we collect about you when you use this website.

Topics:

  • What personal data do we collect about you?
  • What we do with your personal data?
  • Access to your information and correction
  • Cookies
  • Changes to our privacy policy
  • How to contact us

What personal data do we collect about you?
We collect information about you when you place an enquiry for products and services. Website usage information is collected using cookies.

What we do with your personal data?
When you visit our website, a record of your visit is made. This data includes your device’s IP address. That data is used completely anonymously, in order to determine the number of people who visit our website and the most frequently used sections of the site. This enables us to continually update and refine the site. If you use any forms on the website to send an email to us, a record will also be made of your email address and your telephone number.

The following table sets out how we handle your personal data and our legal basis for doing so under GDPR and the Data Protection Act 2018.

What we do Our legal basis under GDPR
Use the personal data that you provide on our web forms Article 6(1)(b) – when you provide us with your personal data, for instance to obtain a quote for our services, this is a necessary step to take at the request of the data subject prior to entering into a contract
Contact you regarding the services we provide Article 6(1)(f) – we need to contact you for our legitimate interests so that we can gather more information for the provision of our services, or to deliver those services most effectively
Retain your data under our data retention policy after your contract has expired Article 6(1)(f) – we need to retain your personal data for only as long as necessary under the law to protect our legitimate interests

The following table sets out the categories of personal data that we obtain.

Personal Data Explanation
Name, postal address, email address, website, identification number, location data, online identifier – these are classed as personal data This data is provided by you on our web form to obtain a quote from us.

We may collect, hold, use and disclose the information collected to compile statistical data and to; maintain our database; develop/improve our website; respond to any email enquiries; notify you of any upcoming marketing.

Any personal information you provide will be held securely and your personal information will not be sold or traded to third parties. In some circumstances we may need to disclose your personal information (i) to a third party to provide a service you have requested, (ii) to fulfil a request for information, (iii) to comply with a legal requirement or request from a competent court, regulator or other authority, or (iv) if we believe that there has been a violation of the terms, of our rights or the rights of any third party. Any information about you that we pass to a third party service provider will be held securely by that party and used only to provide the services or information you have requested.

Personal information may only be stored outside the EEA if the conditions for transfer are compliant with Chapter V of the GDPR and the recipient country ensures an “adequate level of protection” for the data.
If you no longer wish to receive information about our services, please send an email to sales@vacuumatic.com advising that you do not wish to receive further information.

Access to your information and correction
You have a right to request a copy of the personal data that we hold about you. If you would like a copy of some or all of your personal data please email sales@vacuumatic.com Proof of your identity will be required for security purposes.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.  This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser.  However in a few cases some of our website features may not function as a result.

Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page.

How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you: